Custom Bank Payment Templates in D365FO

Overview

DAX Software Solutions developed a custom auto-email functionality in Microsoft Dynamics 365 Finance & Operations (D365FO) for a global coffee and tea retailer to automate vendor communication after payment processing. By default, Dynamics 365 FO requires manual effort to notify vendors and share payment advice. The client required an automated solution to ensure vendor emails were sent immediately after payment journals were posted.

Scope

• Designed functionality to trigger automatic email notifications to vendors upon posting of payment journals.
• Configured the system to attach payment advice documents automatically to outgoing emails.
• Ensured end-to-end automation with minimal user intervention and no disruption to standard finance workflows.

Key Activities

• Requirement Analysis: Collected specifications for multiple banks’ payment file formats.
• Solution Design: Designed export templates ensuring accurate mapping of Dynamics 365 FO payment data to each bank’s structure.
• Development: Built and deployed custom templates for various banks, integrating with the Client’s vendor payment workflow.
• Testing & Validation: Conducted end-to-end testing with the Client’s finance team and validated payment file acceptance on bank portals.
• Documentation: Delivered technical documentation and user instructions for template usage and maintenance.
• Client Collaboration: Coordinated closely with the Client’s treasury and banking partners to ensure compliance.

Outcome

• Enabled seamless vendor payment processing by generating bank-compliant payment files directly from Dynamics 365 FO.
• Reduced manual intervention and errors in preparing payment files.
• Delivered multiple bank-specific templates meeting the Client’s diverse banking requirements.
• Improved efficiency in payment execution and ensured compliance with banking standards.