Case Study

Custom Financial Reports Suite for a Global Coffee and Tea Retailer

Standard out-of-the-box D365FO reports didn't meet this retailer's need for consolidated, region-specific financial reporting across multiple entities.

Overview

Developed and delivered a suite of custom financial reports in Microsoft Dynamics 365 Finance & Operations for a Global Coffee and Tea Retailer. The standard out-of-the-box reports in D365FO did not fully meet the client’s business and statutory reporting needs, particularly for consolidated and region-specific financial analysis across multiple entities.

An abstract image showing financial reports and charts on a screen.

Scope

  • Analyzed gaps in standard D365FO financial reporting capabilities.
  • Designed and developed multiple custom financial reports tailored to the client’s operational, statutory, and management reporting requirements.
  • Enabled automation of data extraction and report formatting to support faster financial close and reporting cycles.

Key Activities

  • Requirement Analysis: Engaged with the client’s finance and management teams to capture reporting requirements across regions and legal entities.
  • Report Design: Designed reporting structures covering trial balance, profit and loss statements, balance sheets, intercompany eliminations, and cash flow analysis.
  • Development: Built custom financial reports using the Management Reporter framework within D365FO.
  • Testing & Validation: Conducted functional testing and user acceptance testing (UAT) to ensure data accuracy, compliance, and reconciliation with statutory financial statements.
  • Documentation: Delivered detailed user manuals and technical documentation to support ongoing use and maintenance.
  • Client Coordination: Worked closely with the client’s finance controllers to align reports with statutory obligations and internal management reporting standards.

Outcome

  • Delivered a comprehensive portfolio of customized financial reports addressing statutory, management, and operational reporting needs.
  • Reduced manual data preparation efforts and improved overall reporting efficiency.
  • Enhanced financial visibility to support informed decision-making across entities and regions.
  • Improved accuracy and compliance with regulatory and statutory reporting requirements.

Technology Stack

Microsoft Dynamics 365 Finance & Operations (D365FO), Management Reporter, Finance Module

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