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Your Dynamics 365 Security Roles Were Designed for People
Entra Agent ID gives an agent its own Dataverse security principal. What has to change in role design before an agent can safely hold one.

What Multiplexing Means When the Caller Is Not a Person
Dynamics 365 multiplexing rules already name automation. What they do not settle is whose licence an agent consumes when it acts on its own identity and its own schedule.

Your Licensing Guide Changed More Often Than Your ERP Did
Dynamics 365 licensing changes arrived through a dozen dated guide editions and a rollout schedule revised twice. What changed, when, and which three changes affect you now.

Your Users Can Buy Their Own Licences
Power Platform self-service purchase is on by default, can only be switched off product by product, and admins cannot cancel what a user buys. What to check in your tenant, and who should own it.

Included or Metered? The Line Inside Copilot Extensibility
Copilot extensibility licensing does not price the agent. It prices who the user is and what data the agent reaches. Where the line falls, and what meters.

The Costs That Aren’t Per User
Dynamics 365 capacity licensing scales with volume, not headcount. Tenant licences and capacity add-ons are the lines that move in year two.